Terms and Conditions

Terms and Conditions of Use

Welcome to PlanPerfect LLC's strategic planning platform. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.

1. Definitions: "Service" refers to the strategic planning software platform provided by PlanPerfect LLC. "User" refers to any individual or entity accessing or using the Service. "Content" refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials submitted, posted, or displayed by Users on the Service.

2. Acceptance of Terms: By registering for and/or using the Service in any manner, including but not limited to visiting or browsing the platform, you agree to these Terms and Conditions and all other operating rules, policies, and procedures that may be published from time to time on the platform by PlanPerfect LLC.

3. Eligibility: You represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

4. Account Registration: To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You must maintain the security of your password and accept all risks of unauthorized access to your account and the information you provide. You must promptly notify PlanPerfect LLC if you discover or suspect any security breaches related to the Service.

5. Subscription Plans and Fees: PlanPerfect LLC offers various subscription plans, including free and premium options. Specific terms, including pricing and the scope of services, are provided at the time of subscription. By selecting a subscription plan, you agree to the associated fees and billing terms. Subscription fees are billed in advance on a recurring basis (e.g., monthly or annually) as per the selected plan. PlanPerfect LLC reserves the right to change subscription fees upon reasonable notice to you. Continued use of the Service after any fee change constitutes your agreement to such changes. You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the Service until the end of your current billing period. Refunds for prepaid fees are not provided.

6. User Conduct: You agree not to use the Service for any illegal purpose or in violation of any local, state, national, or international law. You must not post or transmit any Content that is infringing, libelous, defamatory, obscene, pornographic, abusive, or otherwise violates any law or right of any third party. You must not interfere with or disrupt the integrity or performance of the Service or the data contained therein. You must not attempt to gain unauthorized access to the Service, computer systems, or networks related to the Service.

7. Data Privacy and Security: By using the Service, you consent to the collection and use of your data as outlined in our Privacy Policy. PlanPerfect LLC collects personal information and usage data to deliver and improve the Service. All data is stored securely with access limited to authorized personnel. Data is backed up regularly to prevent loss. The Service may interface with third-party services, such as OpenAI, under encrypted protocols. We ensure that any third-party service providers adhere to strict data protection standards. While we implement commercially reasonable measures to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Intellectual Property: PlanPerfect LLC retains all rights, title, and interest in and to the Service, including all related intellectual property rights. Subject to these Terms, PlanPerfect LLC grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your internal business purposes. You shall not modify, copy, or create derivative works based on the Service, frame or mirror any content forming part of the Service, reverse engineer the Service, or access the Service to build a competitive product or service.

9. Confidentiality: "Confidential Information" includes all information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Each party agrees to protect the other party's Confidential Information with the same standard of care it uses to protect its own Confidential Information and not disclose the Confidential Information to any third party except as required by law or with prior written consent. Confidential Information does not include information that is or becomes publicly known through no act or omission of the receiving party, was in the receiving party's lawful possession prior to the disclosure, is lawfully disclosed to the receiving party by a third party without restriction on disclosure, or is independently developed by the receiving party. This obligation of confidentiality remains in effect for five (5) years after the termination of your use of the Service.

10. Limitation of Liability: To the fullest extent permitted by law, PlanPerfect LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use or inability to use the Service, any unauthorized access to or use of our servers and/or any personal information stored therein, any interruption or cessation of transmission to or from the Service, or any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party. In no event shall PlanPerfect LLC's total liability to you for all claims arising out of or relating to these Terms or your use of the Service exceed the amounts paid by you to PlanPerfect LLC for access to the Service in the twelve (12) months preceding the claim.

11. Indemnification: You agree to indemnify, defend, and hold harmless PlanPerfect LLC, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

12. Publicity and Marketing: Unless otherwise specified in writing, you grant PlanPerfect LLC the right to use your company name, logo, and website in its marketing materials, including its website, social media, presentations, and other promotional content, to identify you as a client.

13. Termination: You may terminate your account at any time by following the instructions within the Service or by contacting customer support. PlanPerfect LLC may suspend or terminate your access to the Service at any time for any reason, including but not limited to violations of these Terms, failure to pay fees, or inactivity. Upon termination, all rights granted to you under these Terms will cease immediately, and you must cease all use of the Service. Any outstanding obligations, including payment of fees, will survive termination.

14. Modifications to the Service: PlanPerfect LLC reserves the right to modify, suspend, or discontinue the Service, in whole or in part, at any time, with or without notice. We are not liable to you or to any third party for any such modifications, suspensions, or discontinuations.

15. Governing Law and Dispute Resolution: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms shall be resolved through binding arbitration in Florida, in accordance with the rules of the American Arbitration Association. Each party will bear its own costs of arbitration, except that the prevailing party may recover reasonable attorney's fees and costs.

16. Entire Agreement: These Terms and Conditions, along with our Privacy Policy and any additional terms you agree to as part of your subscription plan, constitute the entire agreement between you and PlanPerfect LLC with respect to the Service. They supersede all prior or contemporaneous communications, whether oral or written.

17. Notices: All notices and communications under these Terms shall be sent to PlanPerfect LLC at founders@planperfectllc.com. Notices to you will be sent to the email address associated with your account and will be deemed effective upon sending.

18. Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

19. Waiver: Failure by PlanPerfect LLC to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

19. Waiver: Failure by PlanPerfect LLC to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

20. Contact Information: If you have questions or concerns about these Terms and Conditions, please contact us at founders@planperfectllc.com

By using the PlanPerfect platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you have any questions or concerns about these Terms and Conditions or our Privacy Policy, please contact us at founders@planperfect.co